Core Features / Part 01

Three apps in. One queue out.

The first job of the belt is to end the tablet shuffle. Orders from every platform you sell on arrive in a single, ranked queue - normalised, deduplicated, and ordered by what the kitchen actually owes next.

App A
App B
Own App
Rider assigned
PrepCookPackDispatch
The mechanic

One entry point for orders that never agreed on a format

Every platform names things differently, times things differently, and sounds a different alert. Heipung takes all of it in through one door, translates it into a single language your line understands, and hands the pass one list to work down.

  • Item names, modifiers and notes normalised across platforms
  • Duplicate and repeat orders flagged before they double-fire
  • Each order carries its source platform, so nothing loses its origin
  • A single audible and visual signal instead of three competing ones

Three orders, same second

What lands as chaos on three screens resolves into one ordered list.

App A2x Chicken Rice Bowl, no chilli3:40
Own App1x Paneer Wrap, extra sauce1:15
App B3x Fries, 1x Cola4:05

Ranked by remaining window, not arrival order - the wrap fires first.

Why it matters

Consolidation is where the shift stops feeling frantic

Nothing gets missed

An order can't hide on a screen no one is watching when there is only one screen and one list.

The next move is obvious

The kitchen always knows the single ticket to fire next, because the queue has already decided.

Brands and channels blend

Multiple virtual brands and every sales channel flow into the same belt without extra steps.

Next step

Put every platform on one belt

Connect the apps you already sell on and watch three queues become one. Sign up to get set up, or talk to us about your platform mix first.