Core Features / Part 02

A countdown on every ticket, readable across the pass.

Once orders are on one belt, the display makes their clock impossible to miss. Every ticket carries a live SLA countdown, sits at the station that owns it, and shifts colour as its window runs down - so urgency is a glance, not a calculation.

App A
App B
Own App
Rider assigned
PrepCookPackDispatch
The colour language

Three states, understood without training

The whole point is that a new hand on a busy Friday reads the board correctly in their first hour. No manual, no legend on the wall.

On time

Comfortable window

Teal means the order has room. Work it in normal sequence - no need to jump the queue.

Urgent

Window closing

Orange means the clock is getting tight. This is the ticket that should be moving now.

Breached

Promise slipping

Red is reserved for genuine breaches, so it still means something when it appears.

Station-based routing

Each item lands at the station that makes it, so the grill sees grill work and the packing bench sees what is ready to box.

Glance-readable numerals

Bold tabular countdowns sized to be read from across the kitchen, not squinted at over the pass.

Escalation before breach

An order flips to urgent while there is still time to save it, not after the window has already closed.

The display

Built to be watched from a hot line, not a desk

The kitchen display is designed for the reality of a pass: steam, motion, gloves, and no time to read. Big numbers, clear colour, and routing that puts the right ticket in front of the right hands - that is the whole brief, and it is the whole design.

  • Works on the tablets and screens you already run
  • Bump and recall without hunting through menus
  • SLA windows tuned per platform and per daypart
Next step

Give every order a clock the whole kitchen can see

Turn the tablet pile into one display that reads itself. Sign up to switch it on, or talk to us about how your SLA windows should be set.